ORDER PROCESSING
Please allow us time to process your order. Expect an email within 2 business days to let you know your order is on the way!
STORE PICKUP
Online store pickup is not offered at this time.
FLAT RATE DOMESTIC SHIPPING
Orders are generally shipped within 3-5 business days using one of our shipping partners. Flat rate shipping fee of $10 applies to orders shipping to states with the exception of AK and HI. Flat rate shipping for AK and HI is $15.00.
Free shipping rates are offered at promotional times. Please see website for details.
INTERNATIONAL SHIPPING RATES AND ESTIMATES:
Shipping charges for your order will be calculated and displayed at checkout.
INTERNATIONAL SHIPPING:
We offer international shipping to the following countries: Afghanistan, Åland Islands, Algeria, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Congo - Brazzaville, Costa Rica, Côte d’Ivoire, Croatia, Cyprus, Czechia, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Eswatini, Ethiopia, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Germany, Ghana, Greece, Guadeloupe, Guatemala, Guernsey, Guinea-Bissau, Guyana, Haiti, Hong Kong SAR, Hungary, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kenya, Kuwait, Laos, Latvia, Lebanon, Liberia, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mexico, Moldova, Monaco, Montserrat, Morocco, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Cameroon, Réunion, Romania, Rwanda, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Svalbard & Jan Mayen, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Türkiye, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
If relevant you can also include countries you don’t ship to: At this time, we do not ship to Albania, Angola, Azerbaijan, Belarus, Benin, British Indian Ocean Territory, British Virgin Islands, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo - Kinshasa, Cook Islands, Curaçao, Djibouti, Equatorial Guinea, Eritrea, Falkland Islands, Faroe Islands, Fiji, French Southern Territories, Georgia, Gibraltar, Greenland, Grenada, Guinea, Honduras, Iceland, Kazakhstan, Kiribati, Kosovo, Kyrgyzstan, Lesotho, Libya, Mayotte, Mongolia, Montenegro, Myanmar (Burma), Nauru, New Caledonia, Niue, Norfolk Island, North Macedonia, Palestinian Territories, Papua New Guinea, Pitcairn Islands, Russia, Samoa, San Marino, São Tomé & Príncipe, Serbia, Sint Maarten, Solomon Islands, Somalia, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Timor-Leste, Tokelau, Tonga, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uzbekistan, Vanuatu, Vatican City, Wallis & Futuna, Western Sahara
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Parker Clay is not responsible for these charges if they are applied and are your responsibility as the customer.
REFUNDS, RETURNS AND EXCHANGES
Please see our current return policy on our website for details.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@parkerclay.com. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@parkerclay.com.
